Context

In most cases, CodeRabbit will automatically pull in users from your Git provider. However, as the CodeRabbit app does not have an Add Member button, it can confuse CodeRabbit administrators the first time they attempt to add additional users to CodeRabbit and configure them. CodeRabbit administrators should also be aware that there are some special cases that depend on your Git provider.

Listed below are few examples of when you might ask the question, "How do I add users to CodeRabbit?

• You are setting up CodeRabbit for the first time and do not know how to get your team added.

• A new user has joined your team and you need to set them up.

• You are migrating from one Git provider to another.

Answer

In most cases, CodeRabbit does the heavy lifting for you and synchronizes users from your Git provider to the CodeRabbit app. The users will appear in the CodeRabbit UI automatically. The process is similar for most Git platforms, although Azure DevOps behaves slightly differently due to platform limitations in Azure DevOps.

Below is the expected behavior for each Git platform:

• Github, Gitlab, Bitbucket: Add users to your repository. CodeRabbit will automatically pull the list and populate the CodeRabbit app.

• Azure DevOps: Add users to your repository and have them create a PR or make a comment. After this, CodeRabbit will pull the new user and populate the CodeRabbit app similar to the other Git platforms.

Common Issues

If user synchronization is not working as expected, you should verify that:

1. Users are added to the correct organization. If you use more than one organization, double check the users for each to ensure people were not accidentally shuffled.

2. Users are logging in to the correct accounts. Oftentimes personal and professional accounts are mixed up, leading to confusion.

3. Users have created a PR or made a comment. Due to limitations in Azure DevOps, CodeRabbit will not be able to pull in a given user until that user has created a PR or made a comment.